Customer Testimonials

Excellent customer service provided by Jimmy Millsaps on numerous occasions. I have recommended Custom Marine to some of my best friends because of Jimmy. Jimmy is a great asset to your company.

June 5, service staff jumped on my Yamaha AR210 and knocked out an electrical issue in no time flat. Thanks Custom Marine!

After owning our new boat for 2 months we couldn’t be more pleased with the boat or our experience during the purchase. Jonathan King is truly a professional. He guided us through the process of buying and taking delivery with positive input and attitude.
He is trustworthy,efficient and kind. He gets 10 stars.

Finding a business in today’s market that will meet your own personal needs can be a daunting issue. I chose Custom Marine for a number of reasons: reputation, product, location, and, the most important to me, service. If you talk to consumers, you’ll hear the goods, bads, and uglies about any business.So it really boils down to what a particular business does for you as a customer.
Over the years, I’ve purchased two new boats from Custom Marine. I’ve had an excellent experience on both personal and product levels. I feel they back their business’s reputation as well as anyone in the industry. I don’t believe I can ask for any more than that.

Bought a new Sea Hunt Ultra 225 at the 2014 boat show in Savannah, GA from Custom Marine. Jonathan King was my sales rep. He was excellent during and after the sale. The pre-delivery boat inspection and features demonstration was very thorough. The boat was delivered to HHI on time and with a courteous and prompt driver. Jonathan has answered all of my calls since the sale with a smile and excellent advice. I highly recommend Custom Marine and Jonathan King.

When it came time to purchase a new boat, I had planned to look at several boat dealerships in GA and FL. I went to Custom Marine and explained my boating needs and budget to Brad Lanier. The boat he recommended was exactly what I was looking for, was perfect for my family, and within my budget. Everything from his recommendations, to his assistance with financing, to his personal delivery of my boat to our marina was an excellent experience. My family loves our Sportsman Heritage 211, and I would highly recommend Brad Lanier and Custom Marine.

“I purchased a 2011 Suzuki DF70A from Custom Marine. Custom Marine was excellent with the sale, and the service department. The guys in the service department did a GREAT job installing the motor. I noticed as they installed the motor they paid attention to every detail insuring they didn’t miss anything. They get two thumbs up from me. Unfortuantely there wasn’t enough prop inventory to get the motor propped correctly. I was told there were problems getting props however they did go out of their way to work on that problem. I was able to order a Suzuki prop online without any problems. The customer service provided and the very knowledgeable service guys made up for the minor prop issue. I would highly recommend Custom Marine and look forward to doing business with them again.”

“I purchased a new Carolina Skiff from Custom Marine over the Internet. The entire process was handled by e-mail and phone and was an awesome experience. They added some extras and helped me pick a few parts that I might need. No high pressure tactics, just great customer service. The boat was rigged as promised at the price they said it was. In this day and age this kind of customer service is pretty rare, especially on such a budget boat. I was treated like I bought a much higher price boat. I can assure the staff here will get my business when I wear this one out.”

“Once Again, I cannot thank the staff at Custom Marine enough for their help. Thanks Jonathan for going that extra mile to help me pick the right trolling motor for my boat. Its awesome!! Thanks to Jimmy for getting the boat in and out in a hurry. Thanks to Jason for doing such a great job installing the motor and coming up with the idea of the shark eyes nav lights. Which look absolutely great. Thanks to Will and Brad for pointing out some of the pros and cons of trolling motors. And a big thanks to Frank for getting to accessories in so I could get out on the water for a planned fishing trip. You folks make it a pleasure to do business with Custom Marine. You’re #1 in my book. Thanks Again! “

“I purchased a 24′ Sea Hunt and absolutely love it. Custom Marine took the time to understand my needs and guided me in the right direction. Coming from a Grady White, I can say that I enjoy my Sea Hunt much more. If I ever purchase another boat, my first call will be to Custom Marine and it will be another Sea Hunt.”

“the 2009 G-3 on boat is by far the best floating and riding jon boat i have ever owned! I cant find anything to complain about! Great job on the new G-3’s very shallow riding boat, I have run mine in water less than 10 inches deep with my outboard! I couldnt be more pleased!”

“I used to be a Director. Professionism is a blessing. Thanks for all the help.; Jimmy, Will, & Frank.”

“This was the seventh boat that I have purchased over 35 years and this was the best group of people that I have work with to purchases a new boat. They were very professional and knowledgable of the produces they sell. Thanks to everyone there for such a great experience and being fair and honest…”

“I had a great experience with the service dept at Custom Marine. I needed to have my tilt and trim repaired. I talked with Jimmy Milsap and he worked it out so I could take my boat in and have it repaired the same day since I live about 100 miles from the dealership. I dropped my boat off about 8:45 am and my boat was ready by 12:00 that same day. It saved me from having to make two trips and about 60 dollars worth of gas. Thanks again Jimmy “

“I have now bought 2 new Boats from Custom marine. I would not Shop for a boat or any part for my boat anywhere else. Brad put up with all of my tire kicking and questions both times. He helped me make a great decision on a great Boat! I have recieved nothing but quality sales and service from them. I have even recomended them to my Dad! “

In September 2013 I called Custom Marine and was connected with Johnathan King, I explained to Johnathan that I was still a few months out on the purchase of a boat but I had a few question. Johnathan was more than helpful. He answered all of my questions and did not rush me off the phone as soon as I told him I was not read to buy. Over the next month or so I called Johnathan a few more times and again he was more than helpful. In January 2014 I purchased my new Carolina SKiff and Johnathan and the team at Custom Marine made the purchase very easy. They have the best prices and the best customer service in the southeast. In November 2014 my wife and I decided we wanted a bigger boat and one with more options and storage. My first call was to Johnathan King at Custom Marine. I explained to Johnathan what I was looking for and he went to work. Before the end of November I was headed back to Jacksonville with my new 2014 Sea Hunt BX24BR with a 300 Yamaha. My wife and I both love this boat and love the relationship we have with Johnathan and Custom Marine. In less than a year I purchased two new boats form Johnathan and Custom Marine and I would not buy from anyone else. They are not the closes boat dealer to me by any stretch but meeting and dealing with great people like Johnathan and the team at Custom Marine is well worth the 3 hour drive for me. Thanks Johnathan for all of your help!!!

My wife and I have had the dream of buying a boat for a good long while and had some specific things we wanted in a boat. After perusing all the dealers here in Portland, OR. we settled on the fact that we wanted a Deck Boat. Hurricane was the standard by which many other boat manufacturers (Bayliner, Chaparral) tried to compare themselves to. There are no Hurricane Dealers in the Northwest USA so we went on BoatTrader.com and contacted dealers in Florida and Custom Marine in GA. Custom Marine gave us by far the best deal and provided me with every piece of information I requested regarding a new 2014 Hurricane Sundeck 187OB. Jonathan King was the salesman and Jimmy was in the service dept. Very professional individuals. After buying the boat, I arranged for Transport of the boat to Portland, OR and everything was great.
I should also add that after my initial inquiry on my boat the main manager also emailed me and stated that he was available on anything we needed as well. Great Experience, Great Dealership.

“I purchased a new Carolina Skiff from Custom Marine over the Internet. The entire process was handled by e-mail and phone and was an awesome experience. They added some extras and helped me pick a few parts that I might need. No high pressure tactics, just great customer service. The boat was rigged as promised at the price they said it was. In this day and age this kind of customer service is pretty rare, especially on such a budget boat. I was treated like I bought a much higher price boat. I can assure the staff here will get my business when I wear this one out.”